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Are the promotions you advertised on your website applicable for Resellers?
Promotions advertised on our website are mainly for our consumers. If you are a Reseller once you log into your account, you will see discounts and promotions for your business needs. We run monthly promotions for all our Resellers too.
Is there a special customer service hotline for Resellers?
You will be assigned a Business Growth Executive who will look after you and your business needs. You may contact this executive directly. Alternatively you may also contact us via these methods: Email us at firstname.lastname@example.org Click on the ‘Live Chat’ button on the bottom left hand corner of our website Facebook Messenger Whatsapp us at +6012 350 3385
How do I qualify as a Reseller?
If you intend to buy our goods and resell it through your own business, please register with us via this All Reseller application is subjected to a 2 days approval process. During those two days, we might contact you for more information about your business needs and how we can partner. Once approved, you will receive an email with your unique Login name and Password. You can then access our website and see the price structures that you are entitled to.
How long does it take to deliver?
We will get your order ready to be shipped within 48 hours. The actual delivery timeline would depend on your address and our delivery partners schedule. A rough estimate would be within 3-5 working days after we have shipped your order.
What are the payment options?
Loco Direct accepts payment via Credit Cards, Debit Card and online transfer
Is there a minimum order quantity/ value?
Yes there is. It would be stated at your ordering page. Some of the products will show that the minimum you can order is 3 or 6 or by carton etc.
What benefits do I get for becoming a Loco Direct Reseller?
The greatest value we bring to the table is ‘your time’. We save you time and energy. You click and we deliver. With more time on your hand, you can focus on growing your business and interacting with your customers. But there are more Here are 10 benefits that we have designed for you.
How do I order for business/ wholesale/ retailers?
You go through the same ordering process as the normal consumers. Just go to www.loco.direct Log in to your account, using your Login name and password Go to Shop Start clicking and adding products to your cart You might wish to try out the Quick Order Form if you already have a clear idea what you are looking for. Once you are done, check out your cart.
What are the delivery options?
We have two options for you to choose from: *** “Deliver-to-you” : We will deliver your items to the address you’ve specified, at t
How much discount can I get for my business/ wholesale/ retailer purchase?
Discounts are given base on quantity purchase and the status we accorded you when you register with us.
How do I sign up to be a Loco Direct Reseller?
Go to www.loco.direct and look for ‘Become a Reseller’ at the top menu bar. Fill in the form. Approval process takes 2 working days. Once approved, you will receive an email with your login name and password. You are now a Loco Direct Reseller!
Who are considered Resellers?
If you are buying our goods as stocks, to be sold through your own business, you are considered a Reseller of Loco Direct. You would be entitled to a different pricing and discount tier from our normal consumers. Please note that all pricing you see on our website are prices for our Consumers. If you wish to see prices and discounts tiers for Resellers, you have to log in using your business Account name and password.
What is the return policy for business/ wholesale/ retailer?
We assess each return request on a case-by-case basis. If you would like to return any products, please contact our team directly to initiate the request process. Please contact us within 2 days of receiving your package You can contact us via: Email us at email@example.com Click on the ‘Live Chat’ button on the bottom left hand corner of our website Facebook Messenger Whatsapp us at +6012 350 3385 Please tell us: Your order number Order date Products you wish to return and the